Question 1

Which of the following is a common way in which Gen Y workers differ from workers in other generations?

Accepted Answer

A)   office attire
B)   ability to work hard
C)   ability to focus
D)   showing respectE) A) and B)
F) All of the above

Question 2

The sensing versus intuition scale on the Myers-Briggs Type Indicator® determines whether a person is oriented ________.

Accepted Answer

A)   outwardly or inwardly
B)   toward gathering data or the big picture
C)   logically or emotionally
D)   toward planning or flexibilityE) A) and B)
F) A) and C)

Question 3

Factors that can influence the perceiver of a situation include ________.

Accepted Answer

A)   temperature, time, location
B)   attitudes, past experiences, expectations
C)   size, shape, color
D)   lighting, place, dateE) None of the above
F) A) and D)

Question 4

The discomfort that results from high dissonance can be reduced when an individual feels that he or she has a choice in the matter.

Accepted Answer

A) True 
 B)False

Question 5

Which three factors act to shape and sometimes distort perception?

Accepted Answer

A)   the perceiver, target, context
B)   attitudes, past experiences, expectations
C)   temperature, time, location
D)   past experiences, context, locationE) C) and D)
F) A) and C)

Question 6

Which of the following are the goals of organizational behavior?

Accepted Answer

A)   to explain, document, and control behavior
B)   to control and influence behavior
C)   to explain, predict, and influence behavior
D)   to predict, understand, and document behaviorE) A) and B)
F) A) and C)

Question 7

Emotional intelligence includes all of the following EXCEPT ________.

Accepted Answer

A)   cognitive skills
B)   self-awareness
C)   self-management
D)   social skillsE) None of the above
F) B) and D)

Question 8

Which of the following is on the rise in today's organizations?

Accepted Answer

A)   respectful behavior
B)   use of good manners
C)   hostility and aggression
D)   amicable relationsE) A) and B)
F) None of the above

Question 9

Negative reinforcement penalizes an individual for an undesired behavior.

Accepted Answer

A) True 
 B)False

Question 10

Managers in Germany and the United States would probably agree that the most important factor for job performance is ________.

Accepted Answer

A)   agreeableness
B)   conscientiousness
C)   social skills
D)   emotional stabilityE) B) and D)
F) B) and C)

Question 11

To reduce dissonance in the workplace, managers are advised to hold ________ responsible for the causes of the dissonance.

Accepted Answer

A)   employees
B)   both employees and management
C)   fellow workers
D)   external forcesE) A) and B)
F) B) and C)

Question 12

________ is a performance measure of both efficiency and effectiveness of employees.

Accepted Answer

A)   Employee productivity
B)   Organizational citizenship behavior
C)   Job satisfaction
D)   TurnoverE) A) and D)
F) A) and C)

Question 13

The Big Five model of personality includes all of the following except ________.

Accepted Answer

A)   extroversion
B)   agreeableness
C)   conscientiousness
D)   intuitivenessE) None of the above
F) B) and C)

Question 14

If a person who is always late for work is late once again and blames it on a traffic jam, coworkers would probably attribute that person's lateness to ________.

Accepted Answer

A)   traffic
B)   an external source
C)   an internal source
D)   his or her carE) C) and D)
F) A) and B)

Question 15

Organizational behavior focuses on ________.

Accepted Answer

A)   individual behavior and group behavior
B)   group behavior only
C)   individual behavior only
D)   neither group behavior nor individual behaviorE) B) and C)
F) B) and D)

Question 16

The cognitive dissonance theory proposes that the factors that can mitigate the discomfort caused by dissonance are ________.

Accepted Answer

A)   importance, influence, and rewards
B)   influence, rewards, and goals
C)   importance, goals, and status
D)   influence, reinforcement, and rewardsE) A) and B)
F) A) and C)

Question 17

A manager who takes very little time to make a decision probably has the trait of ________.

Accepted Answer

A)   high self-esteem
B)   external locus of control
C)   low self-monitoring
D)   high risk-takingE) B) and C)
F) A) and D)

Question 18

Of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization?

Accepted Answer

A)   absenteeism
B)   workplace misbehavior
C)   organizational citizenship behavior
D)   employee productivityE) None of the above
F) A) and D)

Question 19

________ is the unique combination of psychological traits that describe a person.

Accepted Answer

A)   Character
B)   Intelligence
C)   Behavior
D)   PersonalityE) C) and D)
F) None of the above

Question 20

In the Big Five model, emotional stability was positively related to job performance.

Accepted Answer

A) True 
 B)False

Exam 12: Foundations of Individual Behavior

The sensing versus intuition scale on the Myers-Briggs Type Indicator® determines whether a person is oriented ________.

Correct AnswerverifiedShow Answer

If a person who is always late for work is late once again and blames it on a traffic jam, coworkers would probably attribute that person's lateness to ________.

Correct AnswerverifiedShow Answer

The Big Five model of personality includes all of the following except ________.

Correct AnswerverifiedShow Answer

In the Big Five model, emotional stability was positively related to job performance.

Correct AnswerverifiedShow Answer

To reduce dissonance in the workplace, managers are advised to hold ________ responsible for the causes of the dissonance.

Correct AnswerverifiedShow Answer

Which of the following are the goals of organizational behavior?

Correct AnswerverifiedShow Answer

The cognitive dissonance theory proposes that the factors that can mitigate the discomfort caused by dissonance are ________.

Correct AnswerverifiedShow Answer

________ is the unique combination of psychological traits that describe a person.

Correct AnswerverifiedShow Answer

The discomfort that results from high dissonance can be reduced when an individual feels that he or she has a choice in the matter.

Correct AnswerverifiedShow Answer

Which of the following is a common way in which Gen Y workers differ from workers in other generations?

Correct AnswerverifiedShow Answer

Of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization?

Correct AnswerverifiedShow Answer

Emotional intelligence includes all of the following EXCEPT ________.

Correct AnswerverifiedShow Answer

Managers in Germany and the United States would probably agree that the most important factor for job performance is ________.

Correct AnswerverifiedShow Answer

A manager who takes very little time to make a decision probably has the trait of ________.

Correct AnswerverifiedShow Answer

Negative reinforcement penalizes an individual for an undesired behavior.

Correct AnswerverifiedShow Answer

Which three factors act to shape and sometimes distort perception?

Correct AnswerverifiedShow Answer

Organizational behavior focuses on ________.

Correct AnswerverifiedShow Answer

Which of the following is on the rise in today's organizations?

Correct AnswerverifiedShow Answer

________ is a performance measure of both efficiency and effectiveness of employees.

Correct AnswerverifiedShow Answer

Factors that can influence the perceiver of a situation include ________.

Correct AnswerverifiedShow Answer

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