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(Appendix 11A)Rigoletto Company's quality cost report is to be based on the following data: (Appendix 11A)Rigoletto Company's quality cost report is to be based on the following data:    Required: Prepare a quality cost report in good form with separate sections for prevention costs,appraisal costs,internal failure costs,and external failure costs. Required: Prepare a quality cost report in good form with separate sections for prevention costs,appraisal costs,internal failure costs,and external failure costs.

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Effective decentralization is essential for which of the following management accounting practices in organizations?


A) Break-even analysis.
B) Product costing.
C) Segment reporting.
D) Activity-based costing.

E) B) and C)
F) A) and D)

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(Appendix 11A) What will be the total appraisal cost appearing on the quality cost report?


A) $99,000.
B) $155,000.
C) $170,000.
D) $197,000.

E) None of the above
F) B) and C)

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The use of return on investment as a performance measure may lead managers to make decisions that are NOT in the best interests of the company as a whole.

A) True
B) False

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(Appendix 11A) Which of the following statements about quality costs is correct?


A) They relate only to the manufacturing process.
B) They should be focused on appraisal activities.
C) They are minimized by having a team of well-trained quality control inspectors.
D) They cut across departmental lines and often are not accumulated and reported to management.

E) B) and C)
F) A) and C)

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(Appendix 11A) An increase in appraisal costs will usually result in an increase in which of the following?


A) Prevention costs.
B) Internal failure costs.
C) External failure costs.
D) Opportunity costs.

E) A) and D)
F) A) and C)

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During April,Division D of Carney Company had a segment margin ratio of 15%,a variable expense ratio of 60% of sales,and traceable fixed expenses of $15,000.Division D's sales were closest to which of the following?


A) $22,500.
B) $33,333.
C) $60,000.
D) $100,000.

E) None of the above
F) A) and B)

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(Appendix 11A) Suppose Cafeteria Department costs are allocated on the basis of number of employees and that the step-down method is used with costs of the Cafeteria Department allocated first.What would be the amount of cost allocated from the Cafeteria Department to Maintenance Department?


A) $0.
B) $625.
C) $698.
D) $750.

E) All of the above
F) A) and D)

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(Appendix 11A) What will be the total prevention cost appearing on the quality cost report?


A) $43,000.
B) $45,000.
C) $47,000.
D) $51,000.

E) A) and C)
F) B) and D)

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How is a company's return on investment calculated?


A) Dividing the margin by the turnover.
B) Multiplying the margin by the turnover.
C) Dividing the turnover by the average operating assets.
D) Multiplying the turnover by the average operating assets.

E) None of the above
F) A) and B)

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(Appendix 11A) What will be the total internal failure cost appearing on the quality cost report?


A) $54,000.
B) $75,000.
C) $80,000.
D) $121,000.

E) None of the above
F) A) and C)

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Suppose a manager's performance is to be evaluated by residual income.Which of the following will NOT result in an increase in the residual income figure for this manager,assuming other factors remain constant?


A) An increase in sales.
B) An increase in the minimum required rate of return.
C) A decrease in expenses.
D) A decrease in operating assets.

E) C) and D)
F) B) and D)

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The Northern Division of the Smith Company had average total operating assets of $150,000 last year.Its minimum required rate of return was 12%.The division reported operating income of $20,000.What was the residual income for the Northern Division last year?


A) $2,000.
B) $5,000.
C) $18,000.
D) $20,000.

E) All of the above
F) A) and C)

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(Appendix 11A) Which of the following would be classified as a prevention cost on a quality cost report?


A) Cost of field servicing and handling complaints.
B) Warranty repairs and replacements.
C) Systems development.
D) Rework labour and overheaD.

E) A) and B)
F) None of the above

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What was the residual income?


A) $10,000.
B) $40,000.
C) $50,000.
D) $80,000.

E) None of the above
F) All of the above

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Which of the following statements provide(s) an argument in favour of including only a plant's net book value rather than gross book value as part of operating assets in the ROI computation? I.Net book value is consistent with how plant and equipment items are reported on a balance sheet. II.Net book value is consistent with the computation of operating income,which includes amortization as an operating expense. III.Net book value allows ROI to decrease over time as assets get older.


A) I only.
B) III only.
C) I and II only.
D) I and III only.

E) A) and B)
F) B) and D)

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What was the operating income for Year 1?


A) $240,000.
B) $256,000.
C) $384,000.
D) $768,000.

E) A) and B)
F) A) and C)

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What were the total variable expenses in Store K?


A) $70,000.
B) $110,000.
C) $130,000.
D) $200,000.

E) A) and B)
F) None of the above

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What was the turnover for Year 1?


A) 1.2.
B) 1.5.
C) 3.0.
D) 4.0.

E) B) and D)
F) B) and C)

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Since the sales figure is neutral in the return on investment (ROI)formula,ROI = Margin x Turnover,a change in total sales will NOT affect ROI.

A) True
B) False

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