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are the four components of the implementation phase of the strategic marketing process?

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The four components of the implementatio...

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Ben & Jerry's sold its Bonnaroo Buzz Fair Trade-sourced super premium ice cream to Brazilian consumers,it would be using a __________ strategy.


A) product development
B) market penetration
C) diversification
D) market development
E) market saturation

F) A) and C)
G) C) and E)

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Ben & Jerry's sold a line of new "Occupy Ben & Jerry's" T-shirts targeted to college students in Latvia,it would be using a __________ strategy.


A) product development
B) market development
C) market penetration
D) diversification
E) market saturation

F) A) and C)
G) B) and C)

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goal of a SWOT analysis is to


A) identify market research questions in order to develop new products for new market segments.
B) determine how raises, bonuses, and dividends will be paid.
C) reorganize the firm's marketing department.
D) identify the critical strategy-related factors that can impact the firm.
E) fairly allocate governmental resources and financial aid across the industry.

F) D) and E)
G) B) and C)

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effective technique a firm can use to appraise its internal strengths and weaknesses and external opportunities and threats is referred to as (a) __________.


A) SWOT analysis
B) strategic management planning
C) environmental scanning
D) market-product grid analysis
E) marginal analysis

F) A) and B)
G) B) and D)

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Describe the three levels in an organization.

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The three levels are:
(1)corporate leve...

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the functional level,the organization's strategic direction becomes


A) much more manageable since its offerings have been finalized.
B) the most specific and most focused in terms of implementing the company's goals.
C) broader since for less complex firms, the corporate and functional levels may merge.
D) more general to avoid the "not invented here syndrome" that could result in missed opportunities.
E) the sole responsibility of the CEO.

F) D) and E)
G) B) and C)

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general,a visionary organization asks what three types of questions to specify its foundation,set a direction,and formulate strategies?


A) why, when, where
B) what, by whom, how
C) why, what, how
D) how, when, where
E) who, why, when

F) A) and E)
G) A) and D)

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Statements of an accomplishment of a task to be achieved,often by a specific time are referred to as _________.


A) plans
B) procedures
C) strategies
D) core values
E) goals.

F) A) and C)
G) B) and D)

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Ben & Jerry's website states "Central to the mission of Ben & Jerry's is the belief that all three parts [product mission,economic mission,social mission] must thrive equally in a manner that commands deep respect for individuals in and outside the company and supports the communities of which they are a part." This statement reflects Ben & Jerry's


A) sustainability doctrine.
B) goals and objectives.
C) core values.
D) moral distinctives.
E) functional strategy.

F) D) and E)
G) B) and E)

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Searching out,using,and training reputable medical device distributors across Asia to call on cardiologists and medical clinics is an example of Medtronic's


A) market segmentation and targeting strategy
B) price strategy
C) place strategy
D) promotion strategy
E) product/service strategy

F) A) and E)
G) A) and C)

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Market segmentation refers to


A) identifying small groups of customers with dissimilar needs.
B) aggregating prospective buyers into groups and selecting only those whose needs cannot be met by competitors' products.
C) aggregating prospective buyers into groups that have common needs and will respond similarly to a marketing action.
D) aggregating different products into more reasonable product groupings to better serve consumers' needs.
E) those characteristics of a product that make it superior to competitive substitutes.

F) C) and E)
G) A) and B)

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logistics industry has sales of $800 billion per year.If a third party logistics provider had sales of $8 billion,what would its market share be? Be sure to define market share and show your work in your answer.

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Market share is the ration of sales reve...

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Introducing the champion at medical conventions across Asia to demonstrate its many beneficial features is an example of Medtronic's


A) market segmentation and targeting strategy
B) price strategy
C) place strategy
D) promotion strategy
E) product/service strategy

F) C) and E)
G) A) and D)

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with dominant shares of slow-growth markets that provide cash to cover the organization's overhead and to invest in other SBUs are referred to as __________.


A) cash cows
B) stars
C) question marks
D) dogs
E) hedgehogs

F) B) and D)
G) B) and E)

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the Boston Consulting Group (BCG) model for analysis of a firm's strategic business units,or SBUs,the horizontal axis reflects __________.


A) market growth rate
B) marketing efficiencies
C) industry attractiveness
D) market segment size
E) relative market share

F) A) and C)
G) None of the above

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business firm refers to


A) a subsidiary, division, or unit of an organization that markets a set of related offerings to a clearly defined group of customers.
B) a legal entity engaged in business activities solely with the intent of serving its employees without the intent of making a profit.
C) a privately owned organization that serves its customers to earn a profit so that it can survive.
D) a group of people united through contractual or corporate ownership.
E) a publicly owned organization that serves the general population.

F) B) and E)
G) A) and B)

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Solarcom is a 30-year-old information technology company that owns several subsidiaries.One of its subsidiaries is Atlantix Global Systems,which is one of the leading wholesalers for refurbished computer equipment that has a large share of an industry that is growing worldwide.According to the BCG business portfolio analysis framework,Atlantix Global would most likely be classified as a __________.


A) dog
B) cash cow
C) question mark
D) hedgehog
E) star

F) B) and E)
G) A) and C)

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situation analysis refers to


A) taking stock of where the firm or product has been recently, where it is now, and where it is headed in terms of the organization's marketing plans and the external forces and trends affecting it.
B) an appraisal of an organization's internal and external strengths and weaknesses and its internal and external opportunities and threats.
C) the process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.
D) a technique that managers use to quantify performance measures and growth targets to analyze its clients' strategic business units (SBUs) as though they were a collection of separate investments.
E) the process where a firm searches for growth opportunities from among current and new markets as well as current and new products.

F) B) and E)
G) D) and E)

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level in an organization where top management directs overall strategy for the entire organization is referred to as the


A) corporate level.
B) functional level.
C) CMO level.
D) strategic level.
E) tactical level.

F) C) and D)
G) A) and C)

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