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Imagine that you are the CEO of Biggies,a chain of family-style restaurants.You are interested in implementing the strategic management process in your restaurants.Summarize the strategic management process and explain how you would execute each of the steps and the feedback loop of the strategic management process in your restaurant chain.

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The strategic-manage...

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Organizational opportunities in a SWOT analysis are


A) environmental factors that the organization may exploit for a competitive advantage.
B) weaknesses within the organizational hierarchy.
C) MBO skills and opportunities that should be emphasized.
D) skills and capabilities that give an industry advantages in executing its strategies.
E) problems that a specific industry needs to correct.

F) None of the above
G) B) and E)

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When Pablo and his partner wrote the mission statement for their fitness center,P&P Fitness,it did not include descriptions of their customers or the products and services they offer,because those descriptions belong in a vision statement.

A) True
B) False

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Brilliante Pens,a 125-year-old pen manufacturer,markets very high-quality pens,many of which cost more than $1,000 each,to executives globally,always maintaining its reputation of superior value in its narrow market.Brilliante is using a cost-focus strategy.

A) True
B) False

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The three key principles of ______ are the creation of a unique and valuable position,trade-offs in competing,and creating a "fit" among activities.


A) company diversity
B) an increased MBO
C) a strong employee morale
D) an environment with few or no competitors
E) strategic positioning

F) A) and C)
G) A) and E)

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The managers of a small bakery,Butter & Batter,decided to do a SWOT analysis to study the strengths and weaknesses within the organization and the external environment.A key benefit of conducting a SWOT analysis is being able to better formulate strategies in pursuit of the firm's mission.

A) True
B) False

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_________ is another term for a defensive strategy.


A) A retrenchment strategy
B) A fixed plan
C) The aggressive approach
D) A growth strategy
E) A stability strategy

F) A) and B)
G) B) and E)

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Organic Foods International has decided to increase its market share by hiring a marketing rep to visit businesses in the area and invite their employees to shop at Organic Foods and attend monthly health events that take place at Organic Foods stores.Each of the individual stores has hired two new employees to handle the anticipated increase in customer traffic.Organic Foods is using a _____ strategy.


A) cutting-edge
B) stability
C) defensive
D) growth
E) diverse

F) None of the above
G) C) and E)

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In order,the steps of the strategic-management process are


A) establish the mission and vision statements,assess the current reality,conduct a trend analysis,and maintain the feedback loop.
B) establish the mission statement,maintain strategic control,formulate the grand strategy,and implement the strategy.
C) establish the mission,vision,and values statements;assess the current reality;formulate the grand strategy;implement the strategy;and maintain strategic control.
D) establish the vision and values statements,develop a mission statement,formulate the grand strategy,implement the strategy,and maintain the feedback loop.
E) determine the strategy;carry out the strategic plans;and establish the mission,vision,and values statements.

F) None of the above
G) A) and B)

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Explain the difference between a cost-leadership strategy and a differentiation strategy.Provide an example of a company that uses each type of strategy.

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A cost-leadership strategy is to keep th...

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Organizational threats are an environmental factor that can hinder an organization's ability to achieve a competitive advantage.For example,managers may realize that the government is about to place restrictions on exports,which will limit the company's ability to sell its products overseas (which will in turn greatly reduce its profits).

A) True
B) False

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