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Discuss the two common methods by which an organization can change its culture.

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In practice,organizations utilize two co...

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The published mission statement at Dunlop,Inc.,is an example of:


A) espoused values.
B) stories.
C) basic underlying assumptions.
D) rituals.
E) observable artifacts.

F) D) and E)
G) B) and E)

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Strong cultures are always good cultures as they guide their employees toward the most successful organizational outcomes.

A) True
B) False

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Scenario: Verve,Inc.


A) ritual.
B) story.
C) espoused value.
D) ceremony.
E) symbol.

F) A) and E)
G) D) and E)

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Creativity cultures affect the quality,not the quantity,of creative ideas within an organization.

A) True
B) False

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Socialization happens in five relatively distinct stages.

A) True
B) False

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What processes can be used to keep an organization's culture strong? Explain in brief.

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Two processes can be used to keep an org...

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_____ represent the deepest and least observable part of a culture.


A) Espoused values
B) Stories
C) Basic underlying assumptions
D) Rituals
E) Observable artifacts

F) A) and D)
G) C) and D)

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Briefly describe the three major components of culture.Provide an example of each.

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There are three major components to any ...

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It is easy to stay true to espoused values in times of economic downturns.

A) True
B) False

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Having recently started his job at 7 Days Supermarket,Peter was heard making a comment that "Working at 7 Days Supermarket was not nearly what I expected it to be." This is an example of _____ that occurs in the _____ stage of the socialization process.


A) counterculture; encounter
B) reverse adaptation; attrition
C) culture shock; anticipatory
D) reality shock; encounter
E) reverse adaptation; understanding

F) A) and E)
G) B) and D)

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D

Identify and describe the six major types of artifacts.

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The major types of artifacts are: symbol...

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Manufacturing and medical companies have a tendency to create which of the following specific culture types?


A) Creativity culture
B) Networked culture
C) Safety culture
D) Diversity culture
E) Communal culture

F) B) and C)
G) A) and C)

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_____ is/are the primary process by which employees learn the knowledge that enables them to understand and adapt to the organization's culture.


A) Mentoring
B) Countercultures
C) ASA framework
D) Socialization
E) Subculturing

F) A) and B)
G) D) and E)

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One of the major reasons that one company purchases another is simply to acquire the technology that it has.

A) True
B) False

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True

_____ consist(s) of anecdotes,accounts,legends,and myths that are passed down from cohort to cohort within an organization.


A) Rituals
B) Stories
C) Values
D) Language
E) Symbols

F) A) and B)
G) A) and C)

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Organizations that have successfully created a _____ culture have been shown to change employee attitudes and behaviors toward customers.


A) service
B) mercenary
C) safety
D) fragmented
E) creativity

F) A) and E)
G) A) and D)

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A

Realistic job previews occur during the anticipatory stage of socialization during the recruitment process.

A) True
B) False

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In practice,there are two common ways to change a culture.They are:


A) ASA framework and socialization.
B) changes in leadership and mergers or acquisitions.
C) ASA framework and changes in leadership.
D) socialization and mergers or acquisitions.
E) mergers and ASA framework.

F) D) and E)
G) B) and C)

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ASA in the "ASA framework," a process that can help keep culture of the organization strong,stands for:


A) anticipation-socialization-articulation.
B) attraction-selection-attrition.
C) ask-substitute-attract.
D) allocation-submission-anticipation.
E) assertion-supplementation-apprehension.

F) None of the above
G) A) and E)

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