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Since the 1950s,the percentage of the U.S.labor force represented by unions has _____.


A) rapidly increased
B) steadily increased
C) fallen to nearly zero
D) steadily declined
E) remained unchanged

F) A) and D)
G) A) and E)

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Local communities are stakeholders of organizations because communities _____.


A) rely on the products the companies produce
B) rely on the tax base from companies,and their employee payrolls,to thrive
C) wish to join forces with organizations to create strategic alliances
D) need the publicity of national organizations
E) enjoy the changes that progress tends to bring

F) A) and B)
G) A) and C)

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The general environment,or macroenvironment,includes six forces: economic,technological,sociocultural,demographic,political-legal,and international.

A) True
B) False

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After the scandals at WorldCom,Tyco,and Enron,in which company employees lost millions of dollars and their nest eggs,there was less concern for corporate governance and more interest in the development of corporate social responsibility.

A) True
B) False

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Corporate governance is the system ____.


A) of governing an industry,such as the trucking industry,to protect customers
B) that protects citizens against unethical state government
C) of governing a company so that the interests of corporate owners and other stakeholders are protected
D) of monitoring an industry,such as attorneys,to ensure ethical practices
E) of monitoring corporate political donations

F) A) and B)
G) All of the above

Correct Answer

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Changes in the way politics shape laws and laws shape the opportunities for and threats to an organization are ____ forces.


A) political-legal
B) demographic
C) financial
D) socio-cultural
E) technological

F) D) and E)
G) B) and D)

Correct Answer

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When a food distributor looks at changing the products it markets in the southern states because of an increasing percentage of customers from Central and South America,it is looking at the ____ forces.


A) economic
B) demographic
C) technological
D) political
E) legal

F) A) and B)
G) D) and E)

Correct Answer

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Regulatory agencies that establish ground rules under which organizations may operate are known as ____.


A) whistle-blowers
B) government moderators
C) government regulators
D) interest groups
E) watch dogs

F) C) and E)
G) D) and E)

Correct Answer

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If a community gives a company tax breaks in return for the promise of new jobs and the firm fails to deliver,rescinding those tax breaks when firms don't deliver promised jobs are known as cutbacks.

A) True
B) False

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The plant manager of a factory that produces tires told Sal,the purchasing manager,to approach the suppliers of the plant to discuss discounts.A supplier to that factory ____.


A) competes for customers or resources
B) helps Sal's company sell its goods and services to customers
C) joins forces with Sal's plant to achieve advantages neither can perform as well alone
D) rescinds tax breaks when firms don't deliver promised jobs
E) provides raw materials,services,equipment,labor,or energy

F) C) and D)
G) B) and E)

Correct Answer

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As businesses are going green today,sustainability programs have produced environmental benefits,but unfortunately,they have also resulted in higher costs,lower revenues,and at times,have hurt organizations competitively.

A) True
B) False

Correct Answer

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Distributors can be quite important because in some industries there is not a lot of competition,so the distributor has a lot of power in setting the price of the product.

A) True
B) False

Correct Answer

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Phillip said to a dear friend,"I am fed up with my company's continual disregard for human life and the environment.They just continue to secretly dispose of hazardous chemicals into a nearby stream.I don't know how they get away with it! I am going to tell somebody today." Phillip's decision to tell somebody about his company's actions is an example of a(n) ______.


A) preconventional manager
B) ethics officer
C) backstabber
D) invisible hand
E) whistle-blower

F) A) and E)
G) B) and E)

Correct Answer

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When a daycare center looks at the recent increase in the number of working mothers in its area to determine how many employees to hire,this is an example of studying demographic forces.

A) True
B) False

Correct Answer

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Americans driving less and young people having less interest in cars are examples of trends in society known as ____ forces.


A) diversity
B) financial
C) political
D) sociocultural
E) legal

F) C) and D)
G) B) and C)

Correct Answer

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As the CEO of a company that produces products for schools,Hannah feels that her company needs to not only produce a profit but also do things that benefits society.This type of company attitude is an example of ____.


A) individual responsibility
B) a green attitude
C) social responsibility
D) moral rights
E) corporate philanthropy

F) All of the above
G) B) and D)

Correct Answer

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Due to obesity issues in the lives of many customers,consumers are demanding a healthy menu from restaurants.This change in demand is an example of a demographic force.

A) True
B) False

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Describe the triple bottom line.Give an example.

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The triple bottom line-representing peop...

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When Bernard Madoff used money from newer investors to pay off older ones,this was an example of ____.


A) illegal lobbying
B) insider trading
C) an ethical dilemma
D) a Ponzi scheme
E) an ethical climate

F) None of the above
G) B) and D)

Correct Answer

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In the old days of cutthroat capitalism,a company's most important goal was to make money pretty much any way it could.Today for-profit enterprises generally make a point of "putting something back" into society as well as taking something out.

A) True
B) False

Correct Answer

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