Question 1

Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

Accepted Answer

A) True 
 B)False

Question 2

At which level of an organization do employees develop,control,and maintain core business activities required to run the day-to-day operations?

Accepted Answer

A)   Operational level
B)   Managerial level
C)   Strategic level
D)   All of these choicesE) A) and B)
F) All of the above

Question 3

What is used to control the flow of a process?

Accepted Answer

A)   BPMN event
B)   BPMN activity
C)   BPMN flow
D)   BPMN gatewayE) C) and D)
F) A) and B)

Question 4

What type of measurement is using market share as a KPI?

Accepted Answer

A)   Fuzzy logic measurement
B)   External measurement
C)   Neural network measurement
D)   Internal measurementE) B) and C)
F) All of the above

Question 5

What is augmented reality?

Accepted Answer

A)   The viewing of the physical world with computer-generated layers of information added to it
B)   A wearable computer with an optical head-mounted display (OHM
D)  
C)   Uses technology allowing humans to interact with a computer through bodily sensations and movements
D)   A work environment that is not located in any one physical spaceE) A) and D)
F) A) and C)

Question 6

A workflow control system monitors processes to ensure tasks,activities,and responsibilities are executed as specified.

Accepted Answer

A) True 
 B)False

Question 7

A business process model and notation (BPMN)event is a task in a business process.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Accepted Answer

A)   Customer satisfaction
B)   Usability
C)   Conversion rates
D)   FinancialE) C) and D)
F) B) and C)

Question 9

Virtual reality is the viewing of the physical world with computer-generated layers of information added to it.

Accepted Answer

A) True 
 B)False

Question 10

Source documents are the original transaction records.

Accepted Answer

A) True 
 B)False

Question 11

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for...

Question 12

Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A)   Intelligent agent
B)   Executive agent
C)   Expert agent
D)   Modeling systemE) All of the above
F) B) and C)

Question 13

When evaluating the six-step decision making process,what occurs during the problem identification step?

Accepted Answer

A)   The process will begin again if the decisions made were incorrect
B)   Definition of the problem as clearly and precisely as possible
C)   Details of every solution possible including ideas that seem far fetched
D)   The solution that best solves the problem is selectedE) B) and D)
F) B) and C)

Question 14

What uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously?

Accepted Answer

A)   Static process
B)   Dynamic process
C)   Sales process
D)   Customer service processE) None of the above
F) A) and B)

Question 15

What do cargo transport systems,book distribution centers,the video game market,a flu epidemic,and an ant colony have in common?

Accepted Answer

A)   They are all expert systems and thus share some characteristics.
B)   They are all genetic algorithm systems and thus share some characteristics.
C)   They are all neural network systems and thus share some characteristics.
D)   They are all complex adaptive systems and thus share some characteristics.E) A) and C)
F) B) and D)

Question 16

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.In which AI system would you categorize World of Warcraft?

Accepted Answer

A)   Multi-agent system
B)   Expert system
C)   Virtual reality
D)   Fuzzy logic systemE) A) and C)
F) A) and B)

Question 17

Efficiency MIS metrics measure the impact MIS has on business processes and activities,including customer satisfaction and customer conversion rates.

Accepted Answer

A) True 
 B)False

Question 18

Benchmarks are baseline values the system seeks to attain.

Accepted Answer

A) True 
 B)False

Question 19

Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to calculate her company's market share.When evaluating the prior year numbers,she found that her firm achieved total sales of $3 million and the entire industry had $30 million in sales.What is Anne-Marie's current market share?

Accepted Answer

A)   1%
B)   10%
C)   18%
D)   20%E) A) and B)
F) A) and C)

Question 20

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?

Accepted Answer

A)   Augmented reality
B)   Mutation
C)   Fuzzy logic
D)   Shopping botE) A) and B)
F) A) and C)

Exam 2: Decisions Processes: Value Driven Business

What type of measurement is using market share as a KPI?

Correct Answer
verified

Correct Answer
verified

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?

Correct Answer
verified

Efficiency MIS metrics measure the impact MIS has on business processes and activities,including customer satisfaction and customer conversion rates.

Correct Answer
verified

What uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously?

Correct Answer
verified

What do cargo transport systems,book distribution centers,the video game market,a flu epidemic,and an ant colony have in common?

Correct Answer
verified

What is augmented reality?

Correct Answer
verified

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.In which AI system would you categorize World of Warcraft?

Correct Answer
verified

At which level of an organization do employees develop,control,and maintain core business activities required to run the day-to-day operations?

Correct Answer
verified

Source documents are the original transaction records.

Correct Answer
verified

Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

Correct Answer
verified

Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?

Correct Answer
verified

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Correct Answer
verified

A workflow control system monitors processes to ensure tasks,activities,and responsibilities are executed as specified.

Correct Answer
verified

When evaluating the six-step decision making process,what occurs during the problem identification step?

Correct Answer
verified

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Correct Answer
verified
Decision-making skills are essential for...
View Answer

A business process model and notation (BPMN)event is a task in a business process.

Correct Answer
verified

Virtual reality is the viewing of the physical world with computer-generated layers of information added to it.

Correct Answer
verified

What is used to control the flow of a process?

Correct Answer
verified

Benchmarks are baseline values the system seeks to attain.

Correct Answer
verified

Exam 2: Decisions Processes: Value Driven Business

What type of measurement is using market share as a KPI?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?

Correct AnswerverifiedShow Answer

Efficiency MIS metrics measure the impact MIS has on business processes and activities,including customer satisfaction and customer conversion rates.

Correct AnswerverifiedShow Answer

What uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously?

Correct AnswerverifiedShow Answer

What do cargo transport systems,book distribution centers,the video game market,a flu epidemic,and an ant colony have in common?

Correct AnswerverifiedShow Answer

What is augmented reality?

Correct AnswerverifiedShow Answer

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.In which AI system would you categorize World of Warcraft?

Correct AnswerverifiedShow Answer

At which level of an organization do employees develop,control,and maintain core business activities required to run the day-to-day operations?

Correct AnswerverifiedShow Answer

Source documents are the original transaction records.

Correct AnswerverifiedShow Answer

Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

Correct AnswerverifiedShow Answer

Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?

Correct AnswerverifiedShow Answer

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Correct AnswerverifiedShow Answer

A workflow control system monitors processes to ensure tasks,activities,and responsibilities are executed as specified.

Correct AnswerverifiedShow Answer

When evaluating the six-step decision making process,what occurs during the problem identification step?

Correct AnswerverifiedShow Answer

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Correct AnswerverifiedDecision-making skills are essential for...View AnswerShow Answer

A business process model and notation (BPMN)event is a task in a business process.

Correct AnswerverifiedShow Answer

Virtual reality is the viewing of the physical world with computer-generated layers of information added to it.

Correct AnswerverifiedShow Answer

What is used to control the flow of a process?

Correct AnswerverifiedShow Answer

Benchmarks are baseline values the system seeks to attain.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Decision-making skills are essential for...
View Answer

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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