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Exam 16: Managerial Control

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Question 31

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To be effective,control systems must

A) be based on subjective standards.
B) communicate needed information upward in the organization.
C) be acceptable to top stockholders.
D) use multiple control approaches.
E) centralize decision making.

F) B) and D)
G) A) and E)

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Question 32

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Describe at least four of the different types of budgets that are frequently used.

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1. Operating Budget: This type of budget...

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Question 33

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"Love contracts" are one method of avoiding sexual harassment.

Scenario D. Your organization has called a meeting regarding control systems. The top managers of the organization believe that the most important control system is one that is strict and focuses on the authority of top management. Additionally, they want to focus on budget control. Some of the mid-managers are supporting a control system that focuses on business units. They also want to outsource some of the company's finance processes to a different company. Finally, you suggest that the company should focus on the employees and the satisfaction of customers. -Which of the following types of control system do the mid-managers want to focus on?

Carlos was new to his organization but quickly noticed a pattern at the annual budgeting session.Mid-level managers were asking for unrealistically high budgets while top management was attempting to require budgets under last year's actual expenditures.The management's strategies are referred to as

Three key categories of financial ratios are liquidity,leverage,and profitability.

When supervisors monitor employee behavior,they are exercising feedback control.

Because ratios usually are expressed in compressed time horizons,they often cause management myopia.

Control is a managerial necessity.

Bureaucratic control uses prices,competition,profit centers and exchange relationships.

Assessing your own company's planning,organizing,leading and controlling efforts is the essential function of

Chun-Mei has just reviewed a number of indicators of financial control.The one that troubles her indicates that the company may have trouble meeting its short-term financial obligations.Chun-Mei is concerned about

Scenario A. Owners from two businesses have asked you which type of control system they should utilize. To help you make your decision, they have each provided a brief description of their organization. Alpha Omega, Inc. is a large corporation built in the 1950s. They produce chemical concentrates for industrial cleaning. Their organization uses a strict set of rules and regulations with their workforce. They have the ability to track a large amount of data using statistical techniques. Mid-Atlantic Health is a regional medical center. They want to use a control system that will allow them to tie pricing of services and profits to specific services in the medical center. -Which control system should Alpha Omega,Inc.utilize? Assume they will not change their current method of operation.

The most common type of tactical behavior in control systems is to manipulate information or report false performance data.

Jennifer Saxton is in charge of production at Nanosystems,Inc.Part of her job is to be sure that the parts produced are extremely accurate;in fact,it is important that they are perfectly produced as they are used in medical devices.When Jennifer concentrates on the significant deviations from established standards,she is using

A four-sigma quality level leads to a nearly perfect level of quality.

The values of the various items the corporation owns are referred to as

Which of the following are the basic elements of a balance sheet?

The increasing need for clan control is caused by

The last step in the control process is