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What should a company's issue management structure align with?

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Its business operati...

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What is issue management?

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Issue management is a corporate process ...

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What are the three first steps of the Issue Management Planning Process?

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1) Establish a mechanism (e.g., regularly scheduled meetings, ongoing research, periodic discussion with key stakeholders) to identify potential issues crises before they occur. 2) Prepare background documents and analysis. The longer the document, the more important the executive summary. 3) Empower the communications team to advocate with lawyers, business heads, and company members who might not see the connections between discrete issues and the business interests of the enterprise.

The Task Force Team is a group of pre-designated experts in particular functional areas who can be harnessed by the Issue Management Team. They are not a standing structure but a group of individuals who may be brought into particular issues as needed.

A) True
B) False

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What is issue management a subset of?


A) Reputational Communication
B) Risk Management
C) Crisis Communication
D) Corporate Communication

E) A) and C)
F) A) and B)

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B

What analysis assesses the relative probability that any particular event will take place and cause operation or reputation damage?


A) Magnitude analysis
B) Likelihood analysis

C) A) and B)
D) undefined

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B

What is the difference between objectives, strategy, and tactics?

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Objectives are the outcomes we want to a...

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