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Which of these smartphone apps is made possible through mobile marketing?


A) Instagram
B) location-based promotions
C) Twitter
D) Candy Crush
E) music-streaming services

F) C) and E)
G) B) and E)

Correct Answer

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Another term sometimes used interchangeably with social media is


A) net platforms.
B) Web Redux.
C) user platforms.
D) Web 2.0.
E) peer-to-peer networking.

F) C) and E)
G) A) and D)

Correct Answer

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A social media marketing plan should reach ________ in hope that they become "influentials" and eventually "evangelists."


A) two-way communicators
B) end users
C) active consumers
D) followers
E) connections

F) A) and B)
G) B) and E)

Correct Answer

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Frequently used Facebook measures include ________ (the number of people who have opted in to a brand's messages at a given time) and ________ (if someone visits five times in one day, he or she is counted once) .


A) followers; fans
B) unique fans; visitors
C) fans; unique visitors
D) fans; unique page views
E) followers; unique visitors

F) B) and E)
G) B) and D)

Correct Answer

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Which social network has found a niche in helping small business networks reach potential customers, as well as filling its traditional role of connecting job seekers and jobs?


A) Twitter
B) YouTube
C) Facebook
D) LinkedIn
E) Pinterest

F) A) and B)
G) A) and C)

Correct Answer

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Social networks are


A) dating websites such as eHarmony.
B) Internet browsers like Safari or Firefox.
C) specific social media such as Facebook, Twitter, LinkedIn, and Instagram.
D) the replacement for e-mail to send private digital messages.
E) social media websites that are the high in self-disclosure but low in media richness.

F) A) and C)
G) A) and D)

Correct Answer

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Performance measures for social media are


A) more likely to track short-term goals than those for traditional media.
B) harder to track than traditional media such as newspapers and magazines because marketing managers can get real figures for the circulation numbers.
C) easiest to track using Twitter.
D) more specific than those for traditional media because of the ease of tracking online behavior.
E) very predictive when it comes to anticipating what will "go viral."

F) B) and E)
G) A) and C)

Correct Answer

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